Frequently Asked Questions
1. What insurances do you accept?
We accept all insurances and see patients without insurance. All members are responsibe for their monthly membership fee regardless of insurance status. If you have an HSA or FSA, you may be able to use these accounts to cover your membership. It is your responsibility to check with your specific company regarding their requirements.
2. If I am a member, is my insurance useless?
Absolutely NOT! In fact, we encourage members to maintain insurance coverage, at least catastrophic, in order to cover the expense of sudden and unanticipated health events including hospitalization. Your insurance may also be used to pay for services provided by outside vendors for imaging, labs, consultations, brand name medications and procedural contraceptives, and vaccines. Check out this short video to learn more.
3. How do I schedule an appointment?
Click "join the family" to enroll as a member. After you have successfully completed your enrollment, you will recieve a link to schedule your first visit.
4. When do I start being charged?
You will be charged a registration fee and subscription fee at the time your registration is acknowledged by the office. Your registration fee holds your spot as a member of the practice but it is not the final step in becoming a member. At your first visit we will answer any outstanding questions you may have about the practice and confirm that Life Cycle is a good fit for you and your family. If not, we will refund you the first month's subscription fee and, whenever possible, recommend other providers in the area that can accommodate your families needs.
5. Are there any limitations on who can enroll as a membership?
We accept all patients!
6. What if I don’t speak English well?
You are allowed to bring one family member or friend to your visits to provide interpretation for you. If you do not have anyone to interpret for you, we will make available interpretation services.
7. What if I am not a US citizen?
There are no barriers to establishing care with Life Cycle DPC based on citizenship. Our aim is to increase access to care for all persons in our community.
8. Will you be able to coordinate with my specialists?
Absolutely! Our Electronic Health Record is designed to collect and access data across platforms to ensure we are up to date on your medical journey and able to communicate easily with your entire care team.
9. Are after hours visits available?
Established patients with a need for after hours services will be able to schedule visits outside of our normal business hours with practice approval. In addition to scheduling visits, our members have the luxury of text/call/email access to determine the acuity and appropriate timing for care.
10. How do I pay my membership fee?
Patients are set up on autopay by credit/debit card including your Health Savings Account card or ACH. Payment will default to reoccur on the 5th of each month. For point of care sales including in house medications and labs you will be able to pay with your credit/debit card on file or ACH payment.
